Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Policy explains what data is collected, how it is used, and what rights you have regarding your information.

If you are not satisfied with how your personal data is handled, you have the right to lodge a complaint with your local data protection authority. However, you are encouraged to contact us first using the contact options available on this website so that your concerns can be reviewed.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity information: name, title, date of birth, gender or similar identifiers.
• Contact information: email address, billing address, telephone number.
• Payment information: payment details and transaction history where applicable.
• Technical information: IP address, browser type and version, device information, operating system, time zone and login data.
• Profile information: account details, purchases, preferences, feedback and survey responses.
• Usage information: information about how the website and services are used.
• Marketing preferences: your choices regarding receiving marketing communications.

Aggregated or anonymised data may also be used for statistical analysis and service improvement. This data does not identify you personally.

Sensitive personal data (such as health information, religious beliefs or political opinions) is not intentionally collected, nor is information about criminal convictions.

3. How We Collect Your Data

Personal data may be collected through:

• Direct interactions: when you complete forms, create an account, subscribe to a service, contact support, or participate in surveys, promotions or competitions.
• Automated technologies: when you use the website, technical and usage data may be collected through cookies, server logs and similar technologies.
• Third-party sources: analytics providers, advertising networks and similar tools may provide additional usage information.

4. How We Use Your Data

Personal data is processed only where permitted by law. This may include:

• Registering and managing your account or subscription.
• Processing payments and managing billing.
• Providing, maintaining and securing the website and services.
• Responding to support requests and communicating with you.
• Sending important service-related notifications.
• Improving functionality, performance and user experience through analytics.
• Displaying relevant content or offers where permitted.

Marketing communications may be sent where legally permitted or where you have provided consent. You may opt out at any time using the unsubscribe option or the contact methods provided on the website.

5. Sharing Your Information

Personal data may be shared with trusted third parties where necessary, including:

• Technical, hosting and infrastructure providers.
• Payment and billing service providers.
• Analytics and marketing partners.
• Professional advisors such as legal or financial consultants.
• Regulatory or governmental authorities where legally required.
• Parties involved in a business transfer, merger or restructuring.

All third parties are required to handle personal data securely and only for specified purposes.

6. International Transfers

Personal data may be processed within or outside the European Economic Area (EEA). Where transfers occur outside the EEA, appropriate safeguards will be implemented in accordance with applicable data protection laws.

7. Data Security

Appropriate technical and organisational measures are implemented to protect personal data against accidental loss, unauthorised access, alteration or disclosure.

Access to personal data is restricted to authorised personnel and service providers who require the information for operational purposes and who are subject to confidentiality obligations.

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this Policy and to comply with legal or regulatory requirements.

Where possible, data may be anonymised and retained for statistical or analytical purposes.

9. Your Rights

Under applicable data protection law, you may have the right to:

• Access your personal data.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Request data portability.
• Withdraw consent where processing is based on consent.

To exercise your rights, please use the contact options available on this website. Identity verification may be required before your request can be processed.

10. Third-Party Links

This website may contain links to external websites or services. These third parties operate independently and have their own privacy policies. We encourage you to review their policies when leaving this website.

11. Cookies

This website uses cookies and similar technologies to ensure proper functionality, improve user experience and analyse usage.

Types of cookies may include:

• Strictly necessary cookies for essential website operation.
• Analytics cookies to understand traffic and usage patterns.
• Functionality cookies to remember preferences.
• Targeting cookies to display relevant content or offers.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

12. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in services, technology or legal requirements. The most recent version will always be available on this page.

Last updated: 2025